Your Privacy Matters

At napi96, we recognize that your personal data is valuable and sensitive. This Privacy Policy outlines our commitment to protecting your information and complying with applicable data protection laws. By using our Platform, you consent to the collection and use of your information as described in this Policy.

1. Introduction

Welcome to the napi96 Privacy Policy. This document describes how napi96 ("we," "us," "our," or the "Platform") collects, processes, stores, and protects the personal information of users ("you," "your," or "Player") who access and use our online betting services at https://napi96.cam.

napi96 is committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with international best practices and applicable data protection regulations. We understand the sensitivity of financial and personal information in the online betting industry and have implemented robust security measures to protect your data at all times.

By creating an account, depositing funds, placing bets, or otherwise using any service provided by napi96, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any aspect of this Policy, you must discontinue use of the Platform immediately.

2. Data Controller

For the purposes of data protection law, napi96 is the data controller responsible for the collection and processing of your personal information. As the data controller, we determine the purposes and means of processing your personal data in connection with your use of our Platform.

If you have any questions about how we process your data or wish to exercise any of your privacy rights, you can contact our Data Protection Officer at:

3. Information We Collect

napi96 collects several categories of personal information to provide, maintain, and improve our services. The types of information we collect include:

3.1 Information You Provide Directly

When you register an account on napi96, you provide us with the following personal information:

  • Identity Information: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Indonesian National Identity Card or KTP number).
  • Contact Information: Email address, mobile phone number, and residential address.
  • Account Credentials: Username and password (passwords are encrypted and never stored in plain text).
  • Financial Information: Bank account details, e-wallet account information, and transaction history related to deposits, withdrawals, and betting activity on the Platform.
  • Verification Documents: Copies of government-issued ID, proof of address (utility bills, bank statements), and selfie verification photos submitted during the KYC (Know Your Customer) process.

3.2 Information Collected Automatically

When you access and use napi96, we automatically collect certain technical and usage information, including:

  • Device Information: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
  • Usage Data: Pages visited, time and date of access, time spent on pages, referring website addresses, clickstream data, and actions taken on the Platform (such as bets placed, games played, and bonuses claimed).
  • Location Data: Approximate geographic location derived from your IP address to ensure compliance with jurisdictional restrictions and to provide localized services.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance user experience, analyze Platform performance, and deliver personalized content. See Section 9 for more details.

3.3 Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources, including:

  • Payment Processors: Transaction details from Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja).
  • Identity Verification Services: Results of identity checks and fraud detection screenings conducted by third-party KYC and AML (Anti-Money Laundering) compliance providers.
  • Marketing Partners: Information about how you discovered napi96, such as referral source or affiliate partner (where applicable).

4. How We Use Your Information

napi96 processes your personal data for the following purposes:

4.1 Account Management and Service Delivery

  • To create, maintain, and manage your napi96 account.
  • To process deposits, withdrawals, and other financial transactions.
  • To enable you to place bets, play games, and participate in promotions on the Platform.
  • To provide customer support and respond to your inquiries.

4.2 Identity Verification and Compliance

  • To verify your identity, age, and eligibility to use napi96 in accordance with legal requirements (KYC process).
  • To comply with Anti-Money Laundering (AML) regulations and prevent fraud, money laundering, and other illegal activities.
  • To enforce our Terms and Conditions and detect violations such as multiple account creation, collusion, or bonus abuse.
  • To respond to legal obligations, court orders, or requests from regulatory authorities.

4.3 Platform Security and Fraud Prevention

  • To monitor and analyze Platform usage for security threats, suspicious activity, and potential fraud.
  • To protect the integrity of our betting markets and games by detecting and preventing cheating, collusion, and automated betting software.
  • To maintain the security and stability of our technical infrastructure.

4.4 Communication and Marketing

  • To send you transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and password reset instructions.
  • To notify you about changes to our Terms, Privacy Policy, or other important updates regarding the Platform.
  • To send you promotional offers, bonuses, newsletters, and marketing communications (only if you have opted in to receive such communications).
  • To conduct customer satisfaction surveys and gather feedback to improve our services.

4.5 Platform Improvement and Analytics

  • To analyze user behavior and preferences to improve Platform functionality, user experience, and service offerings.
  • To conduct statistical analysis, research, and reporting on betting trends, game performance, and user engagement.
  • To personalize your experience on napi96 by recommending games, betting markets, or promotions based on your activity.

4.6 Legal Basis for Processing

Under applicable data protection laws, we process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing is necessary to perform our obligations under the contract between you and napi96 (i.e., to provide betting services).
  • Legal Obligation: Processing is required to comply with legal and regulatory obligations, such as KYC, AML, and responsible gaming requirements.
  • Legitimate Interest: Processing is necessary for our legitimate interests in operating a secure, efficient, and customer-focused platform, provided such interests do not override your fundamental privacy rights.
  • Consent: Where required by law, we will obtain your explicit consent before processing certain categories of data, such as for marketing communications.

5. Data Sharing and Disclosure

napi96 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of recipients in specific circumstances:

5.1 Service Providers

We engage trusted third-party service providers to support our operations, including:

  • Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
  • Identity Verification Providers: Third-party KYC and AML compliance services that verify your identity and screen for fraud.
  • Cloud Hosting and IT Infrastructure: Secure cloud storage and server providers that host our Platform and data.
  • Customer Support Tools: Live chat and ticketing platforms used to provide customer service.
  • Analytics and Marketing Tools: Services that help us analyze Platform performance and deliver targeted marketing (only with your consent where required).

All service providers are contractually obligated to protect your data and use it only for the purposes specified by napi96.

5.2 Legal and Regulatory Authorities

We may disclose your personal information to law enforcement agencies, regulatory bodies, or other governmental authorities if required by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with a legal obligation, court order, or subpoena.
  • Protect and defend the rights, property, or safety of napi96, our users, or the public.
  • Investigate and prevent fraud, money laundering, or other illegal activities.

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other corporate restructuring, your personal data may be transferred to the acquiring entity. You will be notified of any such change, and the new entity will be required to honor this Privacy Policy.

5.4 With Your Consent

We may share your information with third parties for purposes not covered in this Policy if we obtain your explicit consent to do so.

6. Data Security Measures

napi96 employs industry-leading security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology, the same encryption standard used by major banks.
  • Encrypted Data Storage: Sensitive information, including passwords and financial data, is encrypted at rest using advanced encryption algorithms.
  • Two-Factor Authentication (2FA): We strongly recommend enabling 2FA on your account to add an additional layer of security.
  • Access Controls: Only authorized personnel with a legitimate business need have access to your personal data, and all access is logged and monitored.
  • Regular Security Audits: Our Platform undergoes regular third-party security audits and penetration testing to identify and address vulnerabilities.
  • Fraud Detection Systems: We employ real-time fraud monitoring and anomaly detection systems to identify and prevent suspicious activity.
  • Secure Data Centers: Our data is stored in geographically distributed, highly secure data centers with 24/7 physical and digital security.

While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

7. Data Retention

napi96 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 Active Accounts

While your account is active, we retain all personal data associated with your account to provide ongoing services and support.

7.2 Closed Accounts

If you close your account, we will retain certain personal data for a minimum period as required by legal and regulatory obligations, typically between 5 to 10 years, depending on the nature of the data and applicable laws. This includes:

  • Transaction records for tax, accounting, and financial reporting purposes.
  • KYC and AML documentation to comply with anti-money laundering regulations.
  • Communications and support records for legal and dispute resolution purposes.

7.3 Marketing Data

If you have opted in to receive marketing communications, we will retain your contact information until you opt out or request deletion, after which we will remove your data from our marketing lists within 30 days.

8. Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

8.1 Right to Access

You have the right to request a copy of the personal data we hold about you. To request access, please contact our support team at [email protected] with the subject line "Data Access Request."

8.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most of your information directly through your account settings on the Platform.

8.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. However, we may be required to retain certain data to comply with legal obligations.

8.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to our processing.

8.5 Right to Data Portability

You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider.

8.6 Right to Object

You have the right to object to our processing of your personal data for direct marketing purposes. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting support.

8.7 Right to Withdraw Consent

Where we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

8.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond to all requests within 30 days, unless an extension is required due to the complexity of the request.

9. Cookies and Tracking Technologies

napi96 uses cookies and similar tracking technologies to enhance user experience, analyze Platform performance, and deliver personalized content.

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website recognize your device on subsequent visits and remember your preferences.

9.2 Types of Cookies We Use

  • Essential Cookies: Required for the Platform to function properly, such as session management and authentication.
  • Performance Cookies: Collect information about how users interact with the Platform to help us improve functionality and performance.
  • Functional Cookies: Remember your preferences and settings to provide a personalized experience.
  • Marketing Cookies: Track your activity across websites to deliver targeted advertising (only with your consent).

9.3 Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the Platform.

10. Third-Party Links and Services

The napi96 Platform may contain links to third-party websites or services (such as payment processors or social media platforms). This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you access through our Platform.

napi96 is not responsible for the privacy practices or content of third-party websites.

11. International Data Transfers

napi96 primarily serves users in Indonesia. However, some of our service providers and data storage facilities may be located outside of Indonesia. When we transfer your personal data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

12. Children's Privacy

napi96 is intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected].

13. Changes to This Privacy Policy

napi96 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform features. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform following any changes constitutes your acceptance of the revised Policy. If we make material changes that significantly affect your privacy rights, we will notify you via email or through a prominent notice on the Platform.

14. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

  • Email: [email protected]
  • Subject Line: "Privacy Policy Inquiry"
  • Live Chat: Available 24/7 on the napi96 Platform

We are committed to resolving all privacy-related inquiries promptly and transparently. Our support team will respond to your request within 3 business days.

Last Updated: January 2026

How napi96 Protects Your Privacy

Your personal data security is our top priority. Here are the key measures we take to safeguard your information.

256-bit SSL Encryption

All data transmitted between your device and our servers is protected with bank-grade encryption technology.

Encrypted Data Storage

Your sensitive information, including passwords and financial data, is encrypted at rest using advanced algorithms.

Two-Factor Authentication

Optional 2FA adds an extra layer of security to your account, protecting against unauthorized access.

Strict Access Controls

Only authorized personnel can access your data, and all access is logged and monitored for suspicious activity.

Regular Security Audits

Our Platform undergoes independent third-party security audits and penetration testing to identify vulnerabilities.

Fraud Detection Systems

Real-time monitoring and anomaly detection systems protect against fraudulent activity and unauthorized transactions.

Questions About Your Privacy?

If you have any concerns about how we handle your personal data or need clarification on any section of this Privacy Policy, our support team is available 24/7 to assist you.

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